22 - 23 May, 2019 | Hotel Novotel Barcelona City, Barcelona, Spain

Vanessa Shaw


Founder of Design Thinking Incubator
The Workplace Lab

Conference Day One

Wednesday, May 22nd, 0019


14:00 [WORKSHOP] Design Thinking for Employee Experience

A recent fundamental shift in our companies is that employees are now viewed as another type of customer that a
company needs to serve value to. For example - the emergence of employer brand departments serve a marketing
function to sell the company value to candidates.

Design Thinking has been used to understand customer needs and build inspiring products and services that
customers love.

Now, forward thinking employee experience leaders are using a design thinking approach to deliver value to their
customer base - the employee and candidate communities.

This hands-on interactive session will cover:
  • How design thinking immediately delivers value and elevates your culture
  • Ways design thinking helps teams achieve goals solving the right problems
  • Cutting through buzzwords and exploring the two most essential actions to focus on to bringing human centered
practices into our people operations

You’ll walk away with:
  • Actionable practices to use with your team that create more viable ideas for the business
  • An understanding of why 79% of executives rated design thinking as important for Employee Experience leaders
[Ref: Deloitte Human Capital Report]
  • Examples and case studies from HR & Talent leaders creating impact in their people programmes
  • Practical questions to ask your teams to ensure time, budget and resources are not wasted on solving the wrong problems

Check out the incredible speaker line-up to see who will be joining Vanessa.

Download The Latest Agenda